Choose the ideal plan for your Call Center
Every plan runs on its own isolated database -- that comes standard. Choose based on how many extensions and features your team needs.
CC Global CRM — Basic
To get started or for small teams: telephony, AI, COD and affiliates included, with up to 10 extensions.
- 10 extensions (agents)
- Shared or own SIP trunk
- Lead management and support tickets
- AI executive summaries to your internal chat
- COD module + DIR Logistics integration
- Affiliates module with API
- Interface in 10 languages
CC Global CRM — VIP
For teams already selling at volume: AI-powered WhatsApp, automated campaigns and real integration assistance.
- 20 extensions (agents)
- Shared or own SIP trunk
- Lead management and support tickets
- AI executive summaries to your internal chat
- COD module + DIR Logistics integration
- Affiliates module with API
- Interface in 10 languages
- WhatsApp Business API with AI follow-up
- Automatic campaign dialer
- Live call listening
- Assistance integrating new messaging systems
- Webmaster/affiliate integration assistance
CC Global CRM — Premium
For large operations or resellers: everything in VIP plus full-time setup and assistance.
- Up to 100 extensions
- Shared or own SIP trunk
- Lead management and support tickets
- AI executive summaries to your internal chat
- COD module + DIR Logistics integration
- Affiliates module with API
- Interface in 10 languages
- WhatsApp Business API with AI follow-up
- Automatic campaign dialer
- Live call listening
- Assistance integrating new messaging systems
- Webmaster/affiliate integration assistance
- Full-time setup and assistance
- Checkout in the customer's own currency
- Priority support
Feature comparison
| Capability | CC Global CRM — Basic | CC Global CRM — VIP | CC Global CRM — Premium |
|---|---|---|---|
| 10 extensions (agents) | ✓ | — | — |
| Shared or own SIP trunk | ✓ | ✓ | ✓ |
| Lead management and support tickets | ✓ | ✓ | ✓ |
| AI executive summaries to your internal chat | ✓ | ✓ | ✓ |
| COD module + DIR Logistics integration | ✓ | ✓ | ✓ |
| Affiliates module with API | ✓ | ✓ | ✓ |
| Interface in 10 languages | ✓ | ✓ | ✓ |
| 20 extensions (agents) | — | ✓ | — |
| WhatsApp Business API with AI follow-up | — | ✓ | ✓ |
| Automatic campaign dialer | — | ✓ | ✓ |
| Live call listening | — | ✓ | ✓ |
| Assistance integrating new messaging systems | — | ✓ | ✓ |
| Webmaster/affiliate integration assistance | — | ✓ | ✓ |
| Up to 100 extensions | — | — | ✓ |
| Full-time setup and assistance | — | — | ✓ |
| Checkout in the customer's own currency | — | — | ✓ |
| Priority support | — | — | ✓ |
Billing questions
What's the difference between the Basic, VIP and Premium plans?
All three run on your own isolated database -- that comes standard on every plan, with automatic updates and backups. The real difference is how many extensions you get (10/20/100) and which features are included: AI-powered WhatsApp from VIP up, and AI executive summaries, COD and affiliates on Premium.
What payment methods do you accept?
Card (Visa, Mastercard, Apple Pay, or Google Pay) via Ziina.
Can I pay in my local currency?
Yes. Pick your currency above and prices recalculate instantly — you're charged in that same currency.
Is it worth paying yearly instead of monthly?
Paying yearly costs the equivalent of 9 months instead of 12 — a real discount, not just a marketing label.
What happens with telephony if I get the shared trunk?
You get a prepaid balance that's debited per real call minute. We notify you automatically when your balance is about to run out, so a call never gets cut off by surprise.
Do you offer an Enterprise plan or on-premise install?
Yes — for larger operations with their own infrastructure requirements we offer an on-premise mode with a token-verified installer. It's not self-service — reach out and we'll set it up together.
Want a demo and a proposal?
We’ll recommend the ideal option (SaaS / Dedicated / On-prem) based on your customer type.