Your call center, your COD sales and your affiliate network in one single platform
CCGlobalCRM brings together leads, dialer, WhatsApp with AI, COD logistics and affiliates in one panel — so your team moves faster with fewer scattered tools.
Connect the tools you already use
No custom development, no waiting: activate your telephony, payments and messaging, and start selling today.
Zadarma
Complete API integration: automatic download of call recordings and real-time PBX data, with zero manual work.
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Zorra Telecom Solutions
FreePBX phone system with a built-in auto-dialer -- launch outbound call campaigns with no manual setup.
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Ziina
Secure payment gateway with Visa, Mastercard, Apple Pay and Google Pay -- charge customers without managing physical terminals.
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API de WhatsApp Business
Automated AI follow-up for every WhatsApp lead: replies and reminders without your team typing them one by one.
Claude
AI engine for deep analysis and precise, real-time statistics on your operation.
Deepseek
A second AI engine for analysis, control and reporting -- real redundancy if the primary provider goes down.
DIR Mensajería
Native DIR Logistics integration: manage COD shipments, auto-reconcile billing against delivery, and generate settlements without exporting to Excel.
Telegram
True omnichannel: reply, block numbers and follow up on Telegram too, from the same panel where you already manage WhatsApp.
Chat interno + IA
Automatic executive summaries per operator and team, AI-generated and sent straight to your internal chat -- no manual reporting.
A module for every part of your operation
From the first contact with the lead to the COD shipment settlement, without switching between tools.
Leads & Call Center
Advanced status pipeline (In progress, Confirmed, Rejected, Returned...), automatic and manual assignment, and AI-generated performance summaries.
Dialer & Telephony
WebRTC dialer, live call listening and supervision, dialing campaigns, SIP operators and Zadarma / FreePBX integration.
WhatsApp with AI Agent
WhatsApp conversations with an AI agent, approved templates, internal team chat rooms and Telegram integration.
COD Shipping & Billing
Courier management, courier configuration, settlements, shipment summaries and COD invoice import.
Affiliates & Webmasters
API keys and custom fields, technical docs for integrators, per-webmaster statistics and offer management.
Team & HR
Departments, employees, teams, per-operator time tracking, payroll summaries, bonuses and granular role permissions.
AI analyzes your operation while your team sells
CCGlobalCRM's AI engine generates automatic executive summaries per operator and per team, and talks to your leads over WhatsApp with approved templates.
- ✓Per-operator performance summary, on a configurable schedule, sent to your internal chat.
- ✓AI agent on WhatsApp that handles and follows up on incoming conversations.
- ✓Configurable AI provider, with a full history of past summaries.
Your team works in their language, you manage in yours
CCGlobalCRM's interface is available in 10 languages, ready for multi-country teams and campaigns.
See CCGlobalCRM working with your own sales flow
We'll walk you through leads, dialer, WhatsApp and COD billing in a 30-minute session.